Hey Everyone,
It would be more helpful to everyone to have all the troubleshooting-related info on one thread, so I will be gathering previous threads (if necessary), as well as post an overview of basic troubleshooting protocols below.
Feel free to contribute if you wish to do so.
Frequently Asked Questions
1. Can't log-in to the website with username/password?
Double-check to make sure you have the right email/password without typos.
If error persists, reset your password and check your email for link.
2. Podcast feed for THC Plus (enter this address in your app):
https://www.thehighersidechats.com/feed/thc-plus
- Have you checked the official FAQ listed on the website:
https://www.thehighersidechats.com/listening-faq/
If your answer is not listed anywhere, write it down below with some context, and/or consider writing an email to Greg if it's more esoterica (refunds, etc.)
For some reason I haven't gotten the last two plus episodes on apple Iphones app. I am subscribed to Higherside Chats Plus and have automatic downloads enabled.
It was working fine for my first few weeks, now it no longer updates or shows the last two episodes. Am I doing something incorrectly?
Thanks!
